Reset your password

Tell us the email address on your account and we'll send you a link to set a new password. The link works once and lasts an hour.

Checking your link…

One moment.

Choose a new password

Almost done. Pick something you'll remember — you'll use this to sign in even when email or signal is unreliable.

At least 8 characters. A short phrase you'd never forget beats a clever word you would — my sister lives in leeds is stronger and easier than Pa55w0rd!

Password changed ✓

You're signed in on this device now. Next time you can use either your new password or a sign-in link — whichever is easier where you are.

Go to the app →
Still stuck? Message us on WeChat @Smooth_Eng or email actuallyspeak.help@gmail.com and we'll get you back in by hand.